Small Business Guide to Ecommerce Fraud Protection

For small ecommerce businesses, managing fraud is frustrating.

It takes a lot of time, resources and expertise to effectively fight fraud on your own ... all while you’re flat-out busy growing your business.

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Fraud prevention can’t be a “when we have time” activity, especially in today’s post-pandemic ecommerce environment

Online shopping has increased to the tune of $900 billion more in spending, with about 30% of that growth continuing to stay strong or increase.

With more transactions come more fraud attempts:

Experts predict online payment fraud will cost small businesses more than $206 billion cumulatively between 2021 and 2025.

This puts most small ecommerce businesses in a tight spot:

  • If they ignore ecommerce fraud, they risk their revenue, their merchant account and their business reputation.
  • If they try to handle it in-house, they’re taking time and resources away from other, more strategic business activities.
  • And if they turn their fraud filters up to 11 and call it a day? They risk a trail of angry would-be customers. False declines are a big no-no among consumers: 40% of customers won’t shop with you again if their transaction is declined, and 34% will take their beef to social media.

To effectively fight fraud, you need to understand ecommerce fraud, how it affects small business, the prevention steps you can take and what steps will work best for your business.

When it comes to choosing a fraud prevention solution, the variety of options can make you feel like you’re comparing apples to oranges. That’s why we created this guide — to help you take the right steps to protect your business, your profits and your reputation.

About ClearSale

ClearSale is a global pioneer & proven leader in ecommerce fraud protection & prevention solutions.

Founded in 2001, we offer innovative fraud solutions that combine advanced machine learning and expert manual review to provide convenient, cost-effective and accurate fraud management.

About this guide

This guide has everything small-business owners like you need to know to fight fraud in the most effective way possible.

You’ll learn:

  • How fraudsters attack small businesses and the signs of ecommerce fraud
  • How to stop fraud attacks without inadvertently declining good customers
  • How to select the right fraud management solution



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