In today’s competitive business landscape, customer experience (CX) has become a critical differentiator. Yet despite the intense focus on CX since 2020, this year sawa decline..
Check out ClearSale in the news and our latest announcements.
For all press inquiries, please contact Bonnie Moss:
Oct 03, 2024
In today’s competitive business landscape, customer experience (CX) has become a critical differentiator. Yet despite the intense focus on CX since 2020, this year sawa decline..
Oct 02, 2024
New account fraud is surging, and despite the conventional wisdom that this type of fraud is mostly a problem for banks, retailers are in the crosshairs too. Due to AI tools that..
Sep 23, 2024
Improving the ecommerce customer experience has been a critical goal since 2020, when companies pivoted to digital channels and started investing heavily in technologies to make..
Sep 06, 2024
Giving your customers easy access to helpful customer service agents is a key to cultivating loyalty and earning higher customer lifetime value. Unfortunately, the elements of a..
Sep 06, 2024
If your organization doesn’t already make security a pillar of its culture, this could be the year to start. That’s because the cybersecurity landscape is changing, due to factors..
Aug 21, 2024
It may not feel like it right now, but the winter holiday shopping season will be here in just a few months. While you’re planning your marketing campaigns and product mix for..
Aug 21, 2024
It has been a difficult few years for diversity, equity, and inclusion (DEI) programs in the workplace, as organizations continue to reduce their support for dedicated DEI roles..
Aug 14, 2024
Remaining agile in an evolving market, these solutions offer options that can be tailored to every unique business need and requirement
MIAMI, FL (AUGUST 14, 2024) – Global..
Aug 09, 2024
Advances in AI capabilities have vastly improved the customer service chatbot experience in the past couple of years. So why do so many consumers still avoid them? A 2023..
Aug 02, 2024
Live webinar will train retailers for peak ecommerce seasons, based on the latest consumer attitudes & behavior research
MIAMI, FL (July 31, 2024) -- Global risk technology..
Aug 02, 2024
It’s no secret that the shift to online has opened many virtual doors for merchandisers. However, in online shopping environments, brands are now faced with growing challenges to..
Aug 02, 2024
GenAI and other AI tools are at the center of a dynamic conversation about transformation in virtually every digital aspect of life. Because GenAI is so new and still evolving,..
Aug 02, 2024
We’re celebrating again this quarter! ClearSale continues to be the #1 E-commerce Fraud Protection Software, according to client feedback. G2’s Summer 2024 Report published last..
Jul 18, 2024
In this interview series, Website Planet is talking to executives from the best online businesses, who share their stories and unique tips to create a successful online business..
Jun 19, 2024
With the rise of social commerce and influencer marketing, e-commerce businesses are increasingly reliant on social media platforms for driving sales. This trend comes with..
Jun 12, 2024
ClearSale releases its annual ecommerce consumer report, revealing key drivers of buying decisions and shifting fraud trends
MIAMI, FL (JUNE 12, 2024) – Global business..
Jun 05, 2024
SafetyDetectivesrecently had the opportunity tointerview Bruno Farinelli, the Senior Director of Risk and Customer Success at ClearSale. With a career spanning over a decade at..
May 30, 2024
First-party data is increasingly necessary for retailers to offer customers the kinds of personalized experiences they expect. Seventy-one percent of consumers say theyexpect..
May 28, 2024
Gap recently made headlines with itssudden closureof the brand’s physical stores and ecommerce site in Spain, about three years after expanding into the market. Gap’s experience..
May 27, 2024
MIAMI, FL (May 22, 2024) -- Global risk technology solution provider, ClearSale (www.clear.sale), is pleased to announce it will be hosting an educational webinar for the Merchant..
May 17, 2024
Nobody likes returns. They’re expensive for ecommerce retailers, a vector for fraud, and an environmental mess. Unfortunately, returns are a fact of life for retailers. In 2023, ..
May 14, 2024
We’re celebrating again this quarter! ClearSale continues to be the #1 E-commerce Fraud Protection Software, according to client feedback. G2’s Spring 2024 Report just published,..
Apr 30, 2024
Generative AI (GenAI) has prompted fears about data security and privacy, but it may also be the tool that organizations have been looking for to improve security and privacy..
Mar 27, 2024
How much do your customers trust your brand? The answer is critical to your long-term success, especially when consumer confidence in brands seems to be shrinking. Even though..
Mar 21, 2024
Generative AI’s potential to change the way we work and shop holds amazing promise, but this new technology also poses heightened risks for brands. Maintaining customer trust will..
Mar 20, 2024
Social commerce is growing, and once-clear divisions between social commerce and marketplace commerce are starting to disappear. Although social commerce isn’t yet as popular as..
Mar 07, 2024
False declines are a hazard of ecommerce fraud prevention, but they’re not inevitable. In fact, businesses that want to maximize their customer lifetime value will do their best..
Feb 27, 2024
The subscription model is convenient for customers and ideal for businesses that want to build their recurring revenue base. However, subscriptions are vulnerable to payment..
Feb 26, 2024
Chargebacks–payment disputes filed by customers because of real or alleged fraud–have always been a costly challenge for ecommerce businesses, but how chargebacks affect..
Feb 14, 2024
Great news! ClearSale is ranked the #1 E-commerce Fraud Protection Software in G2’s Winter 2024 Report..
Feb 05, 2024
Embedded finance — services like BNPL and in-app rideshare payments — have changed the way many consumers shop. The ability to pay digitally over time, or to pay seamlessly for an..
Feb 02, 2024
“E-commerce” calls to mind shopping on websites or apps, but marketplaces are where the growth is happening now. Marketplace e-commerce is forecast togrow fasterthan the overall..
Feb 01, 2024
As AI becomes more powerful, retail and ecommerce—like many industries—are looking for the best ways to leverage it. Most discussions around AI in CX seem to focus on AI-driven..
Jan 31, 2024
AI-enabled attacks changed the fraud landscape in 2023 by enablingmore convincing impersonations and faster pivots to new attacks–and many businesses were caught unprepared...
Jan 25, 2024
MIAMI, FL (January 24, 2024) -- Global risk technology solution provider, ClearSale (www.clear.sale), announced it has been named a Leader in protection and detection for..
Jan 23, 2024
Personalized experiences are one of the foundation stones of great customer experience, according to conventional wisdom. But is that true across the board? Not necessarily. In..
Jan 12, 2024
The holiday season is a time for consumers to snap up deals before they're gone and gather all the gifts and supplies they need to delight their family and friends. It's also a..
Jan 12, 2024
After rapid e-commerce growth over the past decade, capped by the online shopping surge prompted by the pandemic, e-commerce growth is slowing down. Consumer spending online has..
Dec 19, 2023
Phishing attacks on businesses create an ongoing threat of data compromise, which is why so many companies invest in phishing awareness training. That training has made more..
Dec 05, 2023
Innovative risk prevention solution provider ranks in top 3 for ecommerce payment security.
MIAMI, FL (November 28, 2023) -- Global business intelligence and risk prevention..
Nov 02, 2023
After a tough and uncertain few years, 64% of CX leaders anticipatebigger budgets in 2024, and 59% say they plan to spend more on technology. Whether your budget is expanding..
Oct 23, 2023
Imposter scams were the most common type of fraud reported to the U.S. Federal Trade Commission (FTC) in 2022. Consumers lost $660 million in the U.S. alone to business..
Oct 09, 2023
From digital wallets to cryptocurrency, the ecommerce payment ecosystem is getting larger, more convenient for more consumers, and increasingly complex for retailers. U.S.-based..
Oct 06, 2023
It’s one thing to be recognized by our industry peers. But it’s when our customers rate us highly that we get excited – and we’re thrilled! ClearSale has been named #1 in four..
Sep 26, 2023
Customer experience (CX) optimization is a necessity for ecommerce retailers and other online businesses that want to convert visitors, drive sales and cultivate customer loyalty...
Sep 20, 2023
Shipping fraud against businesses and against consumers costs millions of dollars and erodes customer trust. This kind of fraud has increased dramatically in recent years...
Sep 20, 2023
Generative AI (GenAI) is still in its infancy but it’s already clear that it will change the way organized fraud groups commit their crimes. GenAI’s ability to generate realistic..
Sep 01, 2023
Is retailers’ rising investment in fraud management bearing fruit? The latest global data on ecommerce fraud trends contains some good news, at least for North American..
Aug 29, 2023
Data privacy compliance is an ongoing responsibility for online retailers, and most are vigilant about ensuring that their systems safeguard the information their customers..
Aug 23, 2023
International risk prevention solution has revamped its customer-facing tools for a better user experience.
MIAMI, FL (August 24, 2023) -- Global business intelligence and..
Aug 02, 2024
We’re celebrating again this quarter! ClearSale continues to be the #1 E-commerce Fraud Protection Software, according to client feedback. G2’s Summer 2024 Report published last..
May 14, 2024
We’re celebrating again this quarter! ClearSale continues to be the #1 E-commerce Fraud Protection Software, according to client feedback. G2’s Spring 2024 Report just published,..
Feb 14, 2024
Great news! ClearSale is ranked the #1 E-commerce Fraud Protection Software in G2’s Winter 2024 Report..
Oct 06, 2023
It’s one thing to be recognized by our industry peers. But it’s when our customers rate us highly that we get excited – and we’re thrilled! ClearSale has been named #1 in four..
Jul 28, 2023
In addition to having been present at several editions of the MRC, the largest risk management and anti-fraud event, ClearSale, a company specialized in risk prevention and..
Mar 03, 2023
The path to working in the fraud prevention industry isn’t always a straight one, and Elma Ocampo’s journey is no different. Recently promoted to ClearSale International Marketing..
Oct 24, 2022
With the holidays right around the corner andmore than half of consumers planning to spend with caution this season, retailers need to identify every opportunity to attract..
Oct 18, 2022
MIAMI, FL (October 4, 2022) -- Global ecommerce fraud protection leader, ClearSale (www.clear.sale), has been named an influential leader in the G2 Grid® Fall 2022 Fraud..
Jul 20, 2022
Industry leader advocates for diversity, equity, and inclusion in the fraud-prevention conversation
MIAMI, FL (July 19, 2022) -- Global ecommerce fraud protection leader..
Apr 08, 2022
Seasoned strategic technology executive to help bring greater presence in international markets
MIAMI, FL (April 6, 2022) -- ClearSale (www.clear.sale), the global leader in..
Mar 22, 2022
Online shoppers in five major markets share insights that help ecommerce brands thrive in 2022 and beyond.
MIAMI, FL (March 22, 2022) -- Global ecommerce fraud protection leader..
Mar 11, 2022
MIAMI, FL (March 11, 2022) -- Global ecommerce fraud protection leader ClearSale (www.clear.sale) has been recognized as one of the Women Impact Tech 100 for 2022.
Coinciding..
Mar 07, 2022
For the past 10 years, Sarah Elizabeth has played an integral role in helping ClearSale grow into an international name in online fraud prevention. She’s worn many hats during..
Feb 18, 2022
MIAMI, FL (February 17, 2022) -- Global ecommerce fraud protection leader, ClearSale (www.clear.sale), is partnering with strategic product and brand protection technology company..
Jan 26, 2022
Chargebacks are an increasingly big problem for ecommerce businesses, which is why ClearSale has worked so hard to help our clients prevent them in the first place.
Meanwhile,..
Jan 26, 2022
International fraud solution provider buys Utah technology company for $3.6M
MIAMI, FL (January 26, 2022) -- Global ecommerce fraud protection leader, ClearSale (www.clear.sale),..
Jan 20, 2022
Fraud protection company’s first M&A will expand development resources by 30%
MIAMI, FL (January 19, 2022) -- Global ecommerce fraud protection leader ClearSale (www.clear.sale)..
Dec 22, 2021
Winter 2022 Grid® Reports place the innovative ecommerce fraud platform at the top
MIAMI, FL (December 21, 2021) -- Global ecommerce fraud protection leader, ClearSale (..
Dec 15, 2021
Sydney, Australia. While the Australian jewellery industry has seen a decline in in-store purchases for the last several years, the impact of lockdowns and COVID-19 have driven..
Nov 17, 2021
MIAMI, FL (November 17, 2021) -- Global fraud protection leader, ClearSale (www.clear.sale), and leading industry-focused ecommerce platform, Punchmark (www.punchmark.com), have..
Oct 12, 2021
Innovative fraud protection organization joins with multinational technology giant for webinar aimed at improving ecommerce customer experiences during peak shopping seasons
..
Sep 24, 2021
Fraud protection organization moves into #1 spot for Usability, maintains top placement in other categories
MIAMI, FL (September 23, 2021) -- Global fraud protection leader,..
Sep 16, 2021
Innovative ecommerce platform adds powerful fraud protection to Bold Checkout
MIAMI, FL (September 16, 2021) -- Global fraud protection leader, ClearSale (www.clear.sale),..
Sep 14, 2021
Massive consumer shift to ecommerce drove 65% net revenue increase for the company, a global leader in CNP fraud prevention.
Miami, FL (Sept 14, 2021) - International fraud..
Jun 11, 2021
The popular ecommerce podcast returns to help online merchants protect and grow their businesses with insights from global industry experts
MIAMI, FL (June 9, 2021) -- ClearSale (
May 21, 2021
Fraud protection leader provides resources to support the rapidly expanding global ecommerce jewelry market.
MIAMI, FL (May 21, 2021) -- Global fraud protection organization,..
Apr 15, 2021
Apr 08, 2021
Fraud protection leader ranked among businesses for high employee confidence and successful outlookMIAMI, FL (April 8, 2021) -- Global fraud protection organization, ClearSale (..
Mar 31, 2021
The ClearSale team is home to Christopher Vanning, who heads up sales operations. Having experienced the ecommerce industry from the inside and the client side, he has a unique..
Mar 29, 2021
Retail association recognizes ClearSale’s valuable fraud protection services for businesses worldwide.
SYDNEY, AU (March 30, 2021) -- ClearSale (https://www.clear.sale), the..
Mar 10, 2021
ClearSale’s fraud protection services among those nominated by independent card not present industry news source.MIAMI, FL (March 10, 2021) -- ClearSale (www.clear.sale), the..
Feb 02, 2021
Gateway to E-Commerce podcast will bring together leaders in the industry where insights and real life examples will entertain and educate listeners
MIAMI, FL (February 2, 2021)..
Jan 12, 2021
Sapio Research study conducted by ClearSale shows which consumers are most comfortable with cross-border shopping, most worried about online fraud, and most likely to abandon a..
Dec 21, 2020
Fraud protection leader recognized by career site for the third time in 2020.
MIAMI, FL (December 21, 2020) -- ClearSale (https://www.clear.sale), the global leader in e-commerce..
Dec 18, 2020
MIAMI, FL (December 17, 2020) -- ClearSale (https://www.clear.sale), the global leader in ecommerce fraud prevention, announced today that it’s been recognized by software review..
Apr 06, 2020
There is already a lot of data that reveals that the coronavirus pandemic is impacting online shopping behavior. According to data fromAdobe Analytics, which monitors the..
Jan 20, 2020
When it comes to finding the right fraud prevention partner, e-commerce merchants need someone they know they can trust. That’s why ClearSale is proud to be named a top performer..
Sep 23, 2019
Preventing fraud is about more than protecting revenue and your business – it’s also about protecting valuable customer relationships. It’s no surprise, then, that some of the..
Sep 12, 2019
ClearSale is pleased to announce and welcome David Fletcher as our new Senior Vice President. Over the past 18 months, David has worked extensively with the ClearSale sales team..
Jul 18, 2019
Fraud prevention and management firm ClearSale is expanding into Australia, with the firm — founded by a two-time Olympic athlete — keen to tap into the country’s growing..
Nov 07, 2017
Pioneers in the global fraud protection space, ClearSale (https://www.clear.sale), have been listed as one of the top 15 “companies to work for” by the Great Places to Work..
Mar 21, 2017
On March 8th, 2017, ClearSale was honored to receive the key to Miami-Dade in a ceremony designed to celebrate business leaders who contribute to the economy and build..
Feb 22, 2017
Our team is getting ready for one of the largest e-retailer shows in the world – eTail West, taking place February 27 through March 2, 2017 in Palm Springs, CA. ClearSale’s team..
Dec 09, 2016
EY is recognizing an amazing group of entrepreneurs for their outstanding performance, vision, leadership, personal integrity and entrepreneurial spirit. The EY Entrepreneur Of..
Nov 15, 2016
The ClearSale team just returned from another successful Fashion Digital trade show and conference in New York that took place on November 11, 2016. This year’s show assembled..
Nov 09, 2016
Online orders were flowing into shoe e-retailer Schutz Shoes, the U.S. division of Brazilian-based shoe retailer Arezzo & Co., but the small team spent an increasing amount of..
Aug 18, 2016
ClearSale has developed a new, proprietary Mapperbiometric toolkit to enhance the company’s Total Guaranteed Protection service. Mapper, developed in-house by ClearSale’s..
Jun 17, 2016
Q: You’ve been with ClearSale for eight years and now, in your early 30s, you’re the architect of the company’s US branch. What has helped you succeed in the fraud-prevention..
Apr 15, 2016
One of the biggest topics buzzing was the unveiling of Magento version 2.0 and the first ever Magento Enterprise Cloud edition, which received an overwhelmingly positive..
Apr 08, 2016
ClearSale is one of the world’s largest and most experienced fraud management enterprises of its kind, with fifteen years of experience in some of the fastest-growing and most..
"I love that it takes the stress away from me worrying about fraud charges."
"I don't have to spend time researching orders to see if they are fraud or not. I love that ClearSale backs up their approvals with a money-back guarantee if the order turns out to be fraud."
"The product is great. We've never had a complaint from day 1. The setup was easy. And the continued service has been exceptional. With a product like this, you want it to work behind the scenes without ever thinking about it. That's ClearSale. It does exactly what it is supposed to do and never causes us troubles."
"Quick fraud detection on all orders. Ease of use on the platform. Never had a chargeback."
The best ecommerce fraud
protection solution for online stores.
Increase your approval rate with our
Merchant Chargeback Insurance Solution