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We Clear Your Path to More Sales.

Our Company
and Our Culture

With more than 18 years of experience as one of the biggest
CNP fraud prevention operations in the world, we have
invested in building the best fraud prevention team
and processes in the world.

LET OUR TEAM WORK FOR YOU
Our Company and Our Culture

We Are ClearSale.

When you work with ClearSale, you work with a powerful team of fraud experts who have honed their skills in the trenches of the world’s most challenging markets.

Through the years, we have innovated, optimized, and perfected our processes to empower you to eliminate fraud, sell more, and make your customers happier. We never stop!

 

Quick Facts About ClearSale

  • 99%

    Retention rate

  • 3,000+

    clients worlwide

  • 18+

    years in the market

  • 700+

    specialized analysts

  • 160+

    countries

  • 24/7

    availability

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Highest approval rates and lowest false decline rates in the industry
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Largest company focused on global CNP fraud prevention solutions
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Compliant/compatible with all data protection legislation
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First company to offer chargeback guarantees - and the largest to still do so.
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Only company offering performance-based pricing and chargeback guarantee options.
fully outsourced fraud solutions for enterprise organizations
Only company with 18+ years of experience delivering fully outsourced fraud solutions for enterprise organizations

Problem Solving
Is in Our DNA.

E-commerce is a dynamic, challenging environment. As the leading fraud prevention solution, we help your store reach its full potential – no matter the hurdles you might face.

We do this via our “secret recipe” that combines the best of big data analytics, statistical intelligence, human capital, and innovative technologies. With every new scenario, we strive to understand:

  1. 1
    What is the real problem?
  2. 2
    What is at stake?
  3. 3
    What is the best solution?
  4. 4
    What change will our client need to make?
  5. 5
    How can we build a solution together?
  6. 6
    How should we manage this change together?
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Our goal is to set you free from the worry and work of fraud management, so you can fulfill your vision of what you know your e-commerce store can be.

A Culture Built on Trust and Support.

As problem solvers, we know that people – both our team members and our valued clients – are our most valuable assets.

Our Values

Agility Trust Courage

We train for tactical agility to keep our critical and creative thinking fresh and to ensure we remain bold, astute, and pioneering.

This flexibility enables us to adapt to market changes without breaking a sweat.

We believe a team with integrity accomplishes more. We hire the cream of the crop, and we invest in our relationships.

Our positive, productive company culture empowers us to face challenges fearlessly.

Choosing to embrace challenges and blaze new trails isn’t for the faint of heart. It requires bravery, integrity, and commitment.

We consider ourselves warriors on the battlefield of fraud … and all warriors value courage.

Our Leadership

  • Pedro Chiamulera, Founder & CEO
  • Bernardo Lustosa, PhD, Partner & COO
  • Rafael Lourenco,Vice President

Pedro Chiamulera, Founder & CEO

pedro-chiamulera

Pedro Chiamulera

Founder & CEO

A two-time Olympic athlete, Pedro believes employee empowerment and creative problem solving yield the best results for clients.

Pedro founded ClearSale in 2001 as a small start-up in Brazil. By 2010, ClearSale was Brazil’s 2nd fastest growing company. Today, ClearSale boasts more than 1,000 employees and is a leading global innovator in fully outsourced fraud prevention solutions.

Pedro earned his computer science degree from Point Loma Nazarene University in San Diego, California. After competing in the 1992 Summer Olympic and 1994 Winter Olympics in the 110-meter and 400-meter hurdles, he began his IT career – including building the first e-commerce anti-fraud systems used by two of the largest retailers in Brazil.

In 2011, Pedro was named a high-impact international entrepreneur by the Endeavor Global organization. He is routinely quoted in leading technology and retail publications and asked to speak at top events worldwide.

Bernardo Lustosa, PhD, Partner & COO

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Bernardo Lustosa, PhD

Partner, Co-Founder & President

Bernardo draws on his background in statistics and his love of problem solving to create an industry-changing fraud management process based on statistics, IT, and human capital.

Since Bernardo joined ClearSale in 2004, the company has grown from a small start-up to the dominant CNP fraud-management provider in one of the world’s largest economies.

Bernardo’s passion for data-driven problem solving drives his work as ClearSale’s Chief Operations Officer and his other professional contributions. The Endeavor Global organization in New York named Bernardo a high-impact international entrepreneur in 2011.

Bernardo holds an Executive Program degree from Stanford Graduate School of business, and degrees from three of Brazil’s top 10 universities: a Ph.D. in Business Management from FGV, a Master of Economics degree from UCB-DF, and a degree in statistics from UNICAMP.

Rafael Lourenco,Vice President

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Rafael Lourenco

Vice President

Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill.

As ClearSale’s VP of US Operations, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection.

During his nearly 10 years with the company, Rafael has planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 1000 employees.

Rafael has a distinguished academic background. He earned his master's degree in economics and finance at FGV-SP (Fundação Getúlio Vargas-São Paulo), and he holds a bachelor's degree with great distinction in statistics from UNICAMP, internationally recognized as one of the top universities in Brazil and the world

Ready to
Get Started?

Let’s Talk!

Find out how to prevent chargebacks AND sell more. Talk with a ClearSale CNP fraud expert today!
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