Media Coverage and Press Releases

Global business intelligence and risk prevention provider, ClearSale, has just announced its placement of a new CEO. Eduardo Mônaco, previously in the position of..

Innovative risk prevention provider’s balance of growth and profit results in historic end of fiscal year earnings.

MIAMI, FL (May 24, 2023) -- Global business intelligence and..

Every year, despite the availability of advanced fraud prevention technology solutions, fraud rates continue to climb. Last year, North American businesses doubled..

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about the bigger picture: how their purchases..

Online retailers and brands face a challenging environment as inflation makes shoppers more price-sensitive and increasingly willing to switch brands. E-commerce growth has also..

Are alternative payments even “alternative” anymore? A lack of alternative payment options such as digital wallets and BNPL is now a potential deal breaker for the 55% of..

As consumer spending slows and consumer confidence shrinks in the U.S., it’s time for ecommerce businesses to take a fresh look at data-driven strategies for delivering..

Innovative risk prevention provider earns top spots in fraud detection and protection reports.

MIAMI, FL (April 4, 2023) -- Global business intelligence and risk prevention..

E-commerce strategy discussions tend to focus on web, mobile, and emerging social commerce channels, but marketplaces are maturing to the point where retailers and brands should..

After years of clunky implementations, chatbots finally seem to be catching on with customers. In 2022, according to a global survey by Salesforce, 42% of consumers and business..

Digital fraud and cybersecurity risks are always with us, and they’re constantly changing as businesses open new channels and adopt new technologies that criminals work to..

Account takeover fraud (ATO) took off after the pandemic began, likely because so many of us were at home, busily creating new online accounts to handle the work, shopping,..

Global ecommerce technology company honored in prestigious list of winners of the annual diversity and inclusion award.

MIAMI, FL (March  22, 2023) -- Global ecommerce risk..

Returns are expensive, vulnerable to a variety of fraud schemes, and often bad for the environment. They’re also a necessity for companies that want to keep customers happy. That..

Customer experience seems to be at a crossroads. Nearly 90 percent of customers now say they prioritize experience when they make buying decisions, but many companies aren’t..

Connecting with and keeping customers is more challenging than ever. Ecommerce competition is up, and so are rates for digital ads, while ROI on ad spending is down, according to a

There’s been a lot of talk about how the metaverse will change the way customers, brands, and retailers interact. Most of that conversation has focused on digital and virtual..

Retailers face a challenging environment in 2023 as global economic growth slows and the U.S. remains at risk of recession. At the same time, fraud against retailers continues to..

Consumers are facing inflation and scaling back at least some of their spending as a result. Retailers can adapt to a slower-growing or contracting global economy by cultivating..

Third-party cookies that track consumer behavior are going away—eventually. Apple already gave its users the option to limit cookies, but Google has moved its deadline for ..

As inflation forces consumers to rethink their monthly budgets, it’s becoming clear that U.S. shoppers want to keep their subscriptions and are cutting spending in other areas..

Returns, refunds, and promotions are all integral parts of eCommerce, and customers expect these experiences to be convenient and quick. However, fraudsters increasingly use..

The factors that make eCommerce so appealing to founders can also make fledgling businesses easy targets for fraud once they start to grow. The ease of access to worldwide..

Innovative fraud platform earns seven Grid Leader nods.

MIAMI, FL (December  21, 2022) -- Global ecommerce fraud protection solutions provider, ClearSale (www.clear.sale),..

Ecommerce is booming in Australia, and customer expectations are higher than ever. That means online businesses need CNP authentication tools that deter fraudsters without..

Innovative fraud solution receives award for Best Security/Anti-Fraud Solution

SYDNEY, Australia (December  7, 2022) -- Global ecommerce fraud protection leader, ClearSale (..

Social media connects brands and businesses to their target audiences, driving greater awareness, revenue and loyalty. Among social media users, 86% follow brands and 57% are more..

The summer of 2022 saw upheaval in the domestic live commerce space. After TikTok abandoned or delayed its livestream commerce plans in the U.S. and Europe in July, Facebook..

It’s official. ClearSale is a clear winner in G2’s Fall 2022 Report, just published last month. The biggest feather in our cap – receiving one of the highest customer satisfaction..

Livestream commerce became more popular during the pandemic lockdowns, and there are new reasons why it’s seeing some pickup. Social media platforms see livestream shopping as a..

Consumer spending roared through 2021 and into 2022, but that may be about to change. After a big pandemic-related shift to online shopping, retailers and their customers face a..

Big discounts have always been the appeal for Black Friday and Cyber Monday shoppers, but that trend seems to be losing momentum, so retailers need a new game plan. Winter holiday..

Customer experience expectations keep rising, and consumers have more choices online than ever. Two-thirds of consumers worldwide told one global survey recently that “they’re..

Social commerce is gaining ground among consumers, growing three times as fast as overall ecommerce. By 2025, U.S. social commerce retail sales will exceed $79 billion and global..

The pandemic birthed a new era for e-commerce fraud, and the risks and vulnerabilities have never been greater. Data breaches and credential phishing alone exposed more than 1.1..

Cybersecurity attacks against businesses are unrelenting, and while retail and ecommerce typically focus on fraud prevention, they’re often targets of other digital attacks as..

Every business needs crisis mitigation and response strategies in case of technical disasters or other major problems that can impact customers and cause reputational harm. Now..

Ecommerce businesses have many risks to manage, from supply chain and inventory issues to chargebacks. Reputational risk is also an ongoing concern. Consumers are more likely than..

Setting, reviewing, and updating customer experience program goals are the key to measuring CX performance and continuously improving it.

Customer experience (CX) is top of mind..

Online consumer behavior and expectations have evolved rapidly since the start of the pandemic, and they’re going into the holiday shopping season with higher expectations than..

Digital transformation has accelerated during the past couple years, and so, too, have security threats. With more employees working remotely, more customers buying through mobile..

Fraud tactics are always evolving, which means retailers must always be aware of the new threats they may face. Today, the prevalence of stolen consumer data, fraud tutorials..

Customer experience (CX) now drives buying decisions and determines brand loyalty, so building a CX-focused company culture is important for staying competitive. A security-minded..

Cross-border commerce will be worth $156 trillion this year, and it’s growing at 5% year over year. That represents a major opportunity for online retailers and direct-to-consumer..

What’s in store for ecommerce and retail this holiday season? Holiday 2022 retail sales are forecast to grow 3.3 percent over 2021, with a jump of more than 15 percent for..

Which generation do you think is the savviest online, and which do you think has the best online shopping experiences? The answers might surprise your customer experience (CX) and..

Retailers know the pandemic transformed ecommerce with a flood of orders from existing customers, brand-new online shoppers, and consumers from other countries. Of course, order..

Creating a great online customer experience (CX) is impossible without the right technology, but technology isn’t the only key element. Because CX solutions can be expensive and..

The 2022 back-to-school (BTS) season could be the most “normal” since the start of the pandemic, with even more demand than the record-setting BTS 2021 season for clothing,..