Media Coverage and Press Releases

Customer experience (CX) optimization is a necessity for ecommerce retailers and other online businesses that want to convert visitors, drive sales and cultivate customer loyalty...

Shipping fraud against businesses and against consumers costs millions of dollars and erodes customer trust. This kind of fraud has increased dramatically in recent years...

Generative AI (GenAI) is still in its infancy but it’s already clear that it will change the way organized fraud groups commit their crimes. GenAI’s ability to generate realistic..

Is retailers’ rising investment in fraud management bearing fruit? The latest global data on ecommerce fraud trends contains some good news, at least for North American..

International risk prevention solution has revamped its customer-facing tools for a better user experience.

MIAMI, FL (August 24, 2023) -- Global business intelligence and..

Friendly fraud can be an online retailer’s worst enemy. While fraud detection tools are increasingly adept at spotting fraud attempts by organized criminals, fraud committed by..

AI-Driven SaaS Platform Continuously Detects and Reports Impostors to Reduce Fraud, Protect Brand Reputation

MIAMI, FL (August 1, 2023) -- Global ecommerce risk prevention..

Despite years of work by card issuers, payment processors, businesses and regulators, card-not-present (CNP) fraud continues to grow.CNP fraud increased by 8.5 percent from 2022..

As economic uncertainty lingers, it’s tempting to assume that every consumer is shopping for the best deals. Recent PYMNTS research finds that, while nearly half of shoppers are..

Rafael Lourenco seated on newly created LATAM board of influential fraud industry association 

MIAMI, FL (July 26, 2023) -- Global business intelligence and risk prevention..

Every business that accepts card payments must follow the security guidelines set by the PCI Standards Security Council, an industry group led by card issuer representatives from..

In addition to having been present at several editions of the MRC, the largest risk management and anti-fraud event, ClearSale, a company specialized in risk prevention and..

Consumer attitudes are changing about ordering online from overseas, and global ecommerce market forecasts reflect that shift. Analysts predict 25 percent compound annual global..

The economy has been unusually hard to predict since the start of the pandemic, as inflationary trends, employment figures, layoffs, and consumer spending generate seemingly..

The 2022 holiday season is done, but don’t close the books on it just yet. Retailers often see higher chargeback rates on holiday season orders, which can lead to elevated..

Global business intelligence and risk prevention provider, ClearSale, has just announced its placement of a new CEO. Eduardo Mônaco, previously in the position of..

Innovative risk prevention provider’s balance of growth and profit results in historic end of fiscal year earnings.

MIAMI, FL (May 24, 2023) -- Global business intelligence and..

Every year, despite the availability of advanced fraud prevention technology solutions, fraud rates continue to climb. Last year, North American businesses doubled their..

Customer experience (CX) strategies often focus on using technology to improve steps in the customer journey, but CX can also be about the bigger picture: how their purchases..

Online retailers and brands face a challenging environment as inflation makes shoppers more price-sensitive and increasinglywilling to switch brands. E-commerce growth has also..

Are alternative payments even “alternative” anymore? A lack of alternative payment options such as digital wallets and BNPL is now a potential deal breaker for the 55% of..

As consumer spending slows and consumer confidence shrinks in the U.S., it’s time for ecommerce businesses to take a fresh look at data-driven strategies for delivering..

Innovative risk prevention provider earns top spots in fraud detection and protection reports.

MIAMI, FL (April 4, 2023) -- Global business intelligence and risk prevention..

E-commerce strategy discussions tend to focus on web, mobile, and emerging social commerce channels, but marketplaces are maturing to the point where retailers and brands should..

After years of clunky implementations, chatbots finally seem to be catching on with customers. In 2022, according to a global survey by Salesforce, 42% of consumers and business..

Digital fraud and cybersecurity risks are always with us, and they’re constantly changing as businesses open new channels and adopt new technologies that criminals work to..

Account takeover fraud (ATO) took off after the pandemic began, likely because so many of us were at home, busily creating new online accounts to handle the work, shopping,..

Global ecommerce technology company honored in prestigious list of winners of the annual diversity and inclusion award.

MIAMI, FL (March 22, 2023) -- Global ecommerce risk..

Returns are expensive, vulnerable to a variety of fraud schemes, and often bad for the environment. They’re also a necessity for companies that want to keep customers happy. That..

Customer experience seems to be at a crossroads. Nearly90 percent of customers now say they prioritize experiencewhen they make buying decisions, but many companies aren’t..

Connecting with and keeping customers is more challenging than ever. Ecommerce competition is up, and so are rates for digital ads, while ROI on ad spending is down, according to a

There’s been a lot of talk about how the metaverse will change the way customers, brands, and retailers interact. Most of that conversation has focused on digital and virtual..

Retailers face a challenging environment in 2023 as global economic growth slows and the U.S. remains at risk of recession. At the same time, fraud against retailers continues to..

Consumers are facing inflation and scaling back at least some of their spending as a result. Retailers can adapt to a slower-growing or contracting global economy by cultivating..

Third-party cookies that track consumer behavior are going away—eventually. Apple already gave its users the option to limit cookies, but Google has moved its deadline for..

As inflation forces consumers to rethink their monthly budgets, it’s becoming clear that U.S. shoppers want to keep their subscriptions and arecutting spending in other areas..

Returns, refunds, and promotions are all integral parts of eCommerce, and customers expect these experiences to be convenient and quick. However, fraudsters increasingly use..

The factors that make eCommerce so appealing to founders can also make fledgling businesses easy targets for fraud once they start to grow. The ease of access to worldwide..

Innovative fraud platform earns seven Grid Leader nods.

MIAMI, FL (December  21, 2022) -- Global ecommerce fraud protection solutions provider, ClearSale (www.clear.sale),..

Ecommerce is booming in Australia, and customer expectations are higher than ever. That means online businesses need CNP authentication tools that deter fraudsters without..

Innovative fraud solution receives award for Best Security/Anti-Fraud Solution

SYDNEY, Australia (December  7, 2022) -- Global ecommerce fraud protection leader, ClearSale (..

Social media connects brands and businesses to their target audiences, driving greater awareness, revenue and loyalty. Among social media users, 86% follow brands and 57% are more..

The summer of 2022 saw upheaval in the domestic live commerce space. After TikTok abandoned or delayed its livestream commerce plans in the U.S. and Europe in July, Facebook..

It’s official. ClearSale is a clear winner in G2’s Fall 2022 Report, just published last month. The biggest feather in our cap – receiving one of the highest customer satisfaction..

Livestream commerce became more popular during the pandemic lockdowns, and there are new reasons why it’s seeing some pickup. Social media platforms see livestream shopping as a..

Consumer spending roared through 2021 and into 2022, but that may be about to change. After a big pandemic-related shift to online shopping, retailers and their customers face a..

Big discounts have always been the appeal for Black Friday and Cyber Monday shoppers, but that trend seems to be losing momentum, so retailers need a new game plan.Winter holiday..

Customer experience expectations keep rising, and consumers have more choices online than ever. Two-thirds of consumers worldwide told one global survey recently that “they’re..