Media Coverage and Press Releases

Data unification is a hot topic for merchants. Even before the pandemic caused a rise in online shopping and omnichannel experiences like curbside pickup, 82% of brands surveyed..

MIAMI, FL (November 17, 2021) -- Global fraud protection leader, ClearSale (www.clear.sale), and leading industry-focused ecommerce platform, Punchmark (www.punchmark.com), have..

Every merchant needs protection from payment fraud, especially as online payment fraud keeps increasing. Juniper Research estimates that ecommerce merchants will lose more than..

Completed orders are the goal for every e-commerce merchant, and most retailers strive to deliver a customer experience that makes it easy for customers to move from browsing to..

Last year’s surge in e-commerce spending came with an unwelcome feature for e-commerce merchants: a sharp increase in payments fraud. A recent FIS/Forrester Consulting survey..

The past year and a half has pushed businesses and the customers they serve to make dramatic changes in how they use technology. The pandemic sped up digital transformation for..

Australia was already a leading market for cashless payments and digital wallets before the pandemic struck. Now, the need for contactless and convenient payments has accelerated..

It is an unusual origin story for any SaaS company. A former Olympic athlete and a data scientist get together to launch a SaaS business from Sao Paulo, Brazil to fight ecommerce..

B2B companies are increasingly adopting B2C-style personalization strategies as more commerce goes digital, and more business buyers expect consumer-style purchasing experiences..

In 2007, contactless payment cards were a revolutionary concept. Initially, they were introduced with a £10 limit, to act as a spare change replacement when nipping to the corner..

Rafael Lourenco shares tips on digital transformation strategies that ecommerce stores can use right now.

Consumers are craving more digital ways to shop and interact with brands..

Despite the advances in customer data unification, personalization and seamless digital engagement that some vendors have made since the start of the pandemic, there’s still a big..

The online shopping experience can often make or break customer loyalty. We investigate the tools available to help retailers ensure a seamless and enjoyable online shopping..

If you’re familiar with Shopify, you’ll know that the eCommerce platform has a boatload of apps. 

To be precise, 6515 apps at last check. And, that figure continues growing..

Earlier this month, NBC10 Boston covered a story about a local woman who was the victim of gift card fraud.

Ashley Pirez of Worcester, Massachusetts, bought an Apple computer..

Fraud prevention technology can do some impressive things, like compare customers’ current behavior to past actions to determine whether their orders are legitimate or potential..

A flexible return policy is key to e-commerce success, but it can also open the door to fraud. Return fraud was rising even before the pandemic led to more online shopping, more..

Account takeover (ATO) fraud is big business for criminals, and it’s on the rise. One study found that ATO attacks on ecommerce retailers selling physical goods increased by 378%..

Denise Purtzer’s Q&A session on luxury and fraud to be part of annual jewelers’ conference

MIAMI, FL (July 29, 2021) -- Global fraud protection leader ClearSale (www.clear.sale)..

After more than a year of remote engagement, it appears that buyer behaviors and expectations have shifted dramatically and permanently in favor of digital interactions,..

After 2020’s dramatic shift to online commerce, many B2B buyers now expect more than ever in terms of service and purchase options and customer experience. A 2020 Salesforce..

As we rely more on digital commerce in our daily lives, customers are raising their expectations for both customer experience (CX) and data privacy. For example, 62% of customers..

Innovative global fraud protection organization awarded as industry Top Performer in the Customer Success Report

MIAMI, FL (July 20, 2021) -- ClearSale (www.clear.sale), the..

How will companies be able to get fraud to return to pre-pandemic levels as we ease back into something more resembling normal? Rafael Lourenco, EVP at ClearSale, give his take

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Over the past year, merchants have experienced an increase in fraud volume as fraudsters employ new tactics to take advantage of businesses and consumers alike. At the same time,..

The pandemic remade the way we shop both online and in person. In the shops in 2020, consumers preferred to buy in touchless ways, and merchants had to get creative at times to..

When selling across borders, reassure shoppers their data is safe, offer payment, shipping and return options they want and don’t mistake customers for criminals.

Cross-border..

There was a 20% increase in bank transfer fraud linked to romance scams in 2020 compared to 2019. National lockdowns exacerbated loneliness, and people turned to dating apps for..

For some time now, consumers have been moving toward demanding more frictionless payment methods across online and offline channels. 

Welcome to the e-commerce marketing podcast, everyone. I am your host, Arlon Robinson. And today we have a very special guest, David Fletcher, who is the Senior Vice President at..

The pandemic has radically changed attitudes about how and where we work.

Many managers have realized that their teams can work efficiently from home. And many CFOs are..

After 2020’s big shift to e-commerce and a year’s worth of rising expectations for customer experience (CX), what’s the state of CX in digital commerce now? It’s a question worth..

This post was written by David Fletcher, a senior vice-president at ClearSale.

We talk a lot about CX (customer experience) and DX (digital transformation) in ecommerce,..

The pandemic changed how customers viewed shopping and spending. But as the world moves into post-pandemic, retailers are concerned with creating a positive customer experience...

Cross-border ecommerce saw tremendous growth in 2020 and is poised to continue on that trajectory. In fact, online retail sales across the globe increased 24.1% in 2020, reaching..

In part two of our conversation, Bruno Farinelli from ClearSale gives merchants advice on how to sell in risky markets, avoid chargeback induced PR nightmares, and avoid the most..

A1 Retail asked a range of industry experts how retailers can ensure that consumers are receiving the same level of personalised customer experience online as they would receive..

There’s a behind-the-scenes battle going on between the two biggest ecommerce platforms in the U.S. that could have big implications for merchants. After much media speculation at..

THE PERILS OF FRAUD

International fraud protection leader ClearSale released an extensive analysis of its five-country study on consumer attitudes commissioned from Sapio Research..

The spring of 2021 is quite different than 2020 for the retail sector as COVID-19 is no longer shuttering as many stores, forcing layoffs and or triggering as many bankruptcies...

What happens when the post office is in on the con? In part one of our conversation with Bruno Farinelli from ClearSale, he shares incredible stories of inside fraud jobs at the..

As the world pivoted to online shopping, work, and learning last year, the timeline for mobile usage growth jumped ahead by two to three years in the first half of 2020. Many..

QR code payments have finally caught on in the U.S. after lagging behind adoption in China and other Asian markets. Why the change? The need for contactless payments brought on by..

What can we expect e-commerce to look like throughout 2021? There's still a lot of uncertainty in the economy, but some strong trends emerged last year that merchants can build..

By Ralph Kooi, Australia Country Manager, ClearSale and Matt Humphries, Head of Sales and Marketing, Bambora

Payment card fraud is a well-known problem among ecommerce retailers,..

The sharp rise of eCommerce has eliminated shopping borders and it's not unusual for hackers to target stores not in their local country to avoid outing themselves.

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