These instructions will guide you through installing ClearSale’s extension for your Magento 2 store. You will need admin access to your Magento project directory (SSH access)
If you need any help installing this module, please contact us at integration@clear.sale.
This section requires SSH access to your Magento 2.x installation directory. (For details, contact your hosting provider or system administrator)
$ composer require <component-name>:<version>
For example,
$ composer require clearsale/integration:2.9.7
NOTE: After installing the module, remember to disable maintenance mode if it was previously enabled.
Once the ClearSale extension is installed, you can configure its settings. The settings can be found in your installed apps.
To fully configure ClearSale, you must have already received your integration credentials.
Set the Enabled field to Yes.
Insert your ClearSale credentials (API Key, Client ID, and Client Secret).
If you would like to test the module before sending real orders, you can set the Environment field to Sandbox. Otherwise, you can set it to Production.
Set the Analysis Location to USA.
In the Payment Methods to Send section, please select the payment method(s) you would like to have analyzed by ClearSale.
Select the desired order status for each ClearSale stage or response:
A-Analyzing ClearSale– ClearSale is analyzing this order.
B-Approved ClearSale– ClearSale approved this order.
C-Denied ClearSale– ClearSale was unable to establish contact and/or received an invalid document. These orders should not be fulfilled.
D-Canceled ClearSale – ClearSale found suspicion for fraud and the order should not be fulfilled. This status can also reflect the merchant manually cancelling the order.
Customer Service – For questions related to order analysis and requests.
customer.service@clear.sale
Technical Support – For general technical inquiries regarding the extension / functions.
support@clear.sale
Integration Support – For questions related to the initial setup and use of the extension.
integration@clear.sale
"The product is great. We've never had a complaint from day 1. The setup was easy. And the continued service has been exceptional. With a product like this, you want it to work behind the scenes without ever thinking about it. That's ClearSale. It does exactly what it is supposed to do and never causes us troubles."
"I don't have to spend time researching orders to see if they are fraud or not. I love that ClearSale backs up their approvals with a money-back guarantee if the order turns out to be fraud."
"Their customer service is the best. They are quick to respond and answer questions regarding orders that are denied."
"ClearSale offers a great service that comes with complete peace of mind. Their staff is easy to reach and pleasant to deal with. I particularly enjoy that I no longer have to spend hours a day investigating customers who purchase from our online store and trying to determine if they are legitimate or not. No more rolling the dice with our business. ClearSale also backs up all their..."
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