Our Shopify app is designed to connect your shop to the ClearSale analysis center. We will guide you through the simple steps to integrate ClearSale into your Shopify store.
Before you install the ClearSale app, please make sure that you have your ClearSale credentials nearby.
If you need any help installing our App, please contact us at integration@clear.sale.
1- Install the ClearSale app from the Shopify marketplace by clicking “Add app” and following the prompts to log into your Shopify store
2- Confirm install permissions
You will be redirected to the main page of our app, click the “Login” button
Enter your ClearSale integration username and password and grand permissions
Once you’ve entered your username and password, you will be redirected to the ClearSale Settings Page. Your options are as follows:
Auto Capture Funds: Check this box if you’d like ClearSale to capture payment if an order has been reviewed and approved
Auto Void: Check this box if you’d like declined orders to void the pre-authorization.
** Once the pre-authorization has been void, there is no way to capture again**
We advise you to:
Customer Service – For questions related to order analysis and requests.
customer.service@clear.sale
Technical Support – For general technical inquiries regarding the extension / functions.
support@clear.sale
Integration Support – For questions related to the initial setup and use of the extension.
integration@clear.sale
"ClearSale is very good, the orders get approved quickly ,which is great so we know we can confidently send out the goods. Payment confirmation usually happens in 2-3 hrs. Once that happens we know we are covered."
"We are in the Durable Medical Equipment supply industry and we use Shopify as our shopping cart. With Covid 19 we have seen a tremendous increase web traffic and online purchases. Prior to Covid 19 we had a number of fraudulent transactions that led to multiple investigations on Local, State and Federal levels all of which produced no returns only because the crooks were faster. This cost us in..."
"ClearSale offers a great service that comes with complete peace of mind. Their staff is easy to reach and pleasant to deal with. I particularly enjoy that I no longer have to spend hours a day investigating customers who purchase from our online store and trying to determine if they are legitimate or not. No more rolling the dice with our business. ClearSale also backs up all their..."
"I love that it takes the stress away from me worrying about fraud charges."
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