Our Shopify app is designed to connect your shop to the ClearSale analysis center. We will guide you through the simple steps to integrate ClearSale into your Shopify store.
Before you install the ClearSale app, please make sure that you have your ClearSale credentials nearby.
If you need any help installing our App, please contact us at integration@clear.sale.
1- Install the ClearSale app from the Shopify marketplace by clicking “Add app” and following the prompts to log into your Shopify store
2- Confirm install permissions
You will be redirected to the main page of our app, click the “Login” button
Enter your ClearSale integration username and password and grand permissions
Once you’ve entered your username and password, you will be redirected to the ClearSale Settings Page. Your options are as follows:
Auto Capture Funds: Check this box if you’d like ClearSale to capture payment if an order has been reviewed and approved
Auto Void: Check this box if you’d like declined orders to void the pre-authorization.
** Once the pre-authorization has been void, there is no way to capture again**
We advise you to:
Customer Service – For questions related to order analysis and requests.
customer.service@clear.sale
Technical Support – For general technical inquiries regarding the extension / functions.
support@clear.sale
Integration Support – For questions related to the initial setup and use of the extension.
integration@clear.sale
"I don't have to spend time researching orders to see if they are fraud or not. I love that ClearSale backs up their approvals with a money-back guarantee if the order turns out to be fraud."
"ClearSale has a great fraud protection program using their algorithmic matching of potentially fake orders, and will scan them as they come up and reject them if they are suspected as fraud."
"The competitive rates, their quick response to customer service"
"I have always received immediate response and minimal fraud rejection -- which leads to increased sales."
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