Less Risk. More Sales. Trusted Partner.

Why ClearSale Is Different

We’re more than just global risk prevention, ecommerce fraud protection and ecommerce fraud detection. We understand ecommerce – from payments to CX trends to technology. 

As the industry has evolved, we have innovated and optimized. Our combination of big data analytics, human capital, and AI technologies help online businesses reach their full potential – no matter the hurdles they face.

That’s why clients around the world trust ClearSale to help build and protect their sales revenue. 

Global Ecommerce Fraud Expertise

Fraud prevention and protection are at our foundation. Our global expertise includes some of the most high-risk regions in the world. And unlike competitors who tend to decline anything that looks suspicious, the ClearSale solution uses AI to “learn” from every transaction and approve more orders. 

  • 99%

    Retention rate

  • 6,000+

    clients worldwide

  • 20+

    years in the market

  • 2,000+

    specialized analysts

  • 160+


  • 24/7/365



Highest approval rates and lowest false decline rates in the industry


Largest company focused on global CNP fraud prevention solutions


Compliant/compatible with all data protection legislation


First company to offer chargeback guarantees - and the largest to still do so.


Only company offering performance-based pricing and chargeback guarantee options.


Only company with 20+ years of experience delivering fully outsourced fraud solutions for enterprise organizations

Unsurpassed Ecommerce Industry Reputation

Reputation is everything. We’re proud to have built one filled with awards and accolades that speak for themselves.

summer badgets
  • G2 Users Love Us

    G2 has recognized ClearSale as a leading platform for businesses of all sizes based on our extremely high customer satisfaction and significant market presence.

  • Reviews on G2

    G2 users rate ClearSale with 4.8 points out of 5!

  • Trustpilot

    ClearSale customers repeatedly give us five-star customer satisfaction reviews, thanks to the outstanding experience we deliver.

  • Shopify Plus

    ClearSale has been named a Shopify Plus Certified App Partner, providing advanced fraud technology support to high-growth volume merchants on the leading omni-channel commerce platform.

  • Better Business Bureau

    The Better Business Bureau has awarded ClearSale the highest rating possible, reserved only for the most trustworthy businesses.

  • Comparably

    Comparably analyzed employee feedback from 60,000 US companies and identified ClearSale as one of the top 50 leadership teams in the country.

  • Market Leader in the Spring 2022 Fraud Prevention Software

    ClearSale has been named a Market Leader in the Fraud Prevention Software category for the Spring 2022 Customer Success Report published by FeaturedCustomers

  • Digital Commerce 360

    Digital Commerce 360’s annual report lists global fraud protection leader ClearSale among the top 10 vendors in the Payment Security/Fraud Prevention category.

  • PCJ

    The ClearSale platform adheres to the Payment Card Industry Data Security Standards guidelines set forth by the PCI Standards Council.

  • Endeavor

    ClearSale CEO Pedro Chiamulera and COO Bernardo Lustosa are proud members of the prestigious Endeavor global network of high-impact entrepreneurs.

  • Best CEOs for Diversity

    Comparably analyzed feedback from non-Caucasian employees at 60,000 U.S. companies and recognized ClearSale CEO Pedro Chiamulera as a top leader for creating an inclusive and inspiring work culture.

  • Gartner

    ClearSale earns consistently high ratings from enterprise technology experts.

  • Top Perfomer

    FeaturedCustomers has awarded ClearSale as a Top Performer, thanks to our significant market presence and high customer ratings.

  • BigCommerce Prefered

    ClearSale has been named a BigCommerce Preferred Technology Partner, providing more than 60,000 BigCommerce stores access to ClearSale’s advanced fraud technology, along with the world’s largest internal analyst team.

  • Great Place to Work

    ClearSale has been recognized for providing an outstanding workplace culture and employee experience.

  • Happiness

    Comparably analyzed employee feedback from 60,000 US companies and identified ClearSale as one of the top 50 happiest teams in the country.

Leading Companies Trust ClearSale

More than 6,000 businesses around the world rely on ClearSale to protect their revenue and their customer relationships. When you work with ClearSale, you’re in good company.

A Global, Representative Culture

For decades, ClearSale has demonstrated how diversity and inclusion lead to innovation and excellence. We also know that people are our most valuable assets – whether they work for us or with us.

Our Values



We train for tactical agility to keep our critical and creative thinking fresh and to ensure we remain bold, astute, and pioneering.

This flexibility enables us to adapt to market changes without breaking a sweat.



We believe a team with integrity accomplishes more. We hire the cream of the crop, and we invest in our relation. Our positive, productive company culture empowers us to face challenges fearlessly ships.




Choosing to embrace challenges and blaze new trails isn’t for the faint of heart. It requires bravery, integrity, and commitment.
We consider ourselves warriors on the battlefield of fraud … and all warriors value courage.




We lead the way in reimagining the limiting language in our industry.
By shifting from “blacklists” to “deny lists” and from “whitelists” to “allow lists,” we’re bringing necessary equity to the industry.




We believe that women are natural leaders, which is why our management team is full of powerful female leadership.
This philosophy has allowed us to hire some of the top innovators who are shaping our company and the future of the industry.




As a people-focused company, we insist that our employees prioritize wellness and well-being.
During the pandemic, we not only transitioned to remote working quickly, but our teams also found creative ways to help employees stay connected and foster positive mental health.

Our team

  • Eduardo Mônaco, CEO
  • Rafael Lourenco, Vice President
  • Sarah Elizabeth, Managing Director
  • Elma Ocampo, International Marketing Director
  • Faye McEachern, Director of Partnerships

Eduardo Mônaco, CEO

eduardo monaco (1)

Eduardo Mônaco


Eduardo graduated in Statistics from the State University of Campinas (also called UNICAMP), with MBA in Business Management at FIA Business School, worked for about 10 years in some of the biggest Brazilian retail companies, such as C&A, Pão de Açúcar and Riachuelo, structuring analytical areas with focus to apply strategies in several areas of knowledge.

Has experience as Product, Marketing and Analytics Executive Director at Minuto Seguros, a digital startup known as one of the biggest insurtechs in Brazil. He was one of the main ones responsible for the company's accelerated growth process, actively participating in strategic decisions. He also was the Sales and Marketing Director at Dafiti, in charge of all the investment and Sales of Performance Marketing.

With more than three years of experience at ClearSale, he currently occupies the position of CFO in the company, which is referenced in data intelligence with multiple solutions for different markets. He is responsible for the Operations, Analytics IT, Products, Open Innovation, Customer Success and Data teams.

He also works as Professor at FIA, teaching classes of MBA and graduate courses about topics related to Data Analysis, Statistics, Business Intelligence, Big Data and ROI Marketing. He describes himself as a true agility lover and believes that the implementation of those processes changes the history of a company since the teams can become multi-disciplinary, trust in their process and journeys, and tend to focus more on the results.

Rafael Lourenco, Vice President


Rafael Lourenco

Vice President

Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill.

As ClearSale’s VP of US Operations, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection.

During his nearly 10 years with the company, Rafael has planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 2000 employees.

Rafael has a distinguished academic background. He earned his master's degree in economics and finance at FGV-SP (Fundação Getúlio Vargas-São Paulo), and he holds a bachelor's degree with great distinction in statistics from UNICAMP, internationally recognized as one of the top universities in Brazil and the world.

Sarah Elizabeth, Managing Director


Sarah Elizabeth

Managing Director

Sarah Elizabeth is a Managing Director of Product Marketing, Solutions Engineering, and Solutions Labs at ClearSale and has been with the company since 2012. During that time, she has developed deep knowledge about fraud prevention. She brings extensive expertise in planning, marketing, go-to-market strategy and sales experience, thanks to a background that spans financial planning, controlling and analysis.

She previously spent five years with Procter & Gamble, and she holds a master’s degree in business from Kellogg School of Marketing at Northwestern University, and bachelor’s and master’s degrees in finance with great distinction from Insper, a leading university in Brazil.

Elma Ocampo, International Marketing Director


Elma Ocampo

International Marketing Director

Elma Ocampo serves as the International Marketing Director at ClearSale. With over a decade of experience in marketing and communications within both the public and private sectors, Elma’s interdisciplinary leadership expertise has been indispensable to the expansion to all of Latin America and the US. 

Faye McEachern, Director of Partnerships


Faye McEachern

Director of Partnerships

Faye McEachern is ClearSale’s Director of Partnerships and brings nearly 15 years of ecommerce experience to the position. Having that in-depth experience has shown her that businesses often skip the essential research they need to do to understand who they can partner with for success. And that’s where Faye excels. With equal parts creative thinking, close collaboration and humor, she helps businesses find the right partners and then leverage relationship development and clear communication to grow and thrive.

Learn why more than 6,000 businesses around the world rely on ClearSale to protect their revenue and their customer relationships.

full start full start full start full start full start

Excellent service - both timeliness and fraud control

"I have always received immediate response and minimal fraud rejection -- which leads to increased sales."


full start full start full start full start full start

Clear Sale gives us confidence that we will get paid

"ClearSale is very good, the orders get approved quickly ,which is great so we know we can confidently send out the goods. Payment confirmation usually happens in 2-3 hrs. Once that happens we know we are covered."

Tony H.

full start full start full start full start full start

They are great!

"The competitive rates, their quick response to customer service"

Daniel Esteban C

full start full start full start full start full start

Amazing Company to work with

"Their customer service is the best. They are quick to respond and answer questions regarding orders that are denied."

Teresa E.