For transactions placed via Web, mobile, or telesales
We do offer a full package: machine learning, rules-based reviews, and manual reviews.
Complemented by custom rules and our experience with umpteen data points and sources guarantee that good customers are never inconvenienced.
covers every suspect transaction - unlike our competitors - offering the benefit of the doubt to every suspect order so that transactions are never incorrectly denied outright and your revenue neglected without reason.
As soon as a customer enters your website, we know where he or she came from and we monitor him or her while browsing
(Magento, Shopify, Prestashop and more)
Auto scanning, breaking down orders into patterns and looking for redundancies in orders based on:
When discrepancies arise, instead of just declining the order, as some solutions do our team of experts conducts a manual exam of order details and information collected.
These human agents can see beyond algorithms and have a sixth sense in matters regarding online fraud, capturing details that computers cannot. If needed, ClearSale uses contact information linked to the cardholder to conduct cardholder verifications.
The most experienced analysts analyze the orders, seeking evidence to approve them or to confirm fraud in this step, without contact with the customer.
This analyst will look for the owner of the data in order to confirm (or not) the purchase, supported by internal and external data sources and social media.
From the final consumer perspective, the transaction is already completed and there is no extra action needed.
Transactions are shown as “Pending” in the merchant’s back-end until they are verified, the same way (similar) bank issuers hold a transaction until funds are confirmed.
ClearSale provides a complete outsourced solution without being a black box, providing access to an online dashboard on your PC, tablet, and smartphone, allowing you to see real -time data on: Pending approval requests