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Webinars

Ecommerce industry expertise, insights ... and the insider secrets that will help you sell smarter.

Webinars On Demand

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October 31, 2023

Unmasking the Threat: Brand Impersonation in Ecommerce

Trick-or-treaters aren’t the only ones wearing a mask this Halloween season! Fraudsters are increasingly impersonating brands with AI-generated disguises designed to steal information and put your store at risk. This webinar will show you how to ensure greater security with continuous protection against cyber threats before, during, and after your store gets hit. 
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October 18, 2023

Unveiling Consumer Expectations for Online Shopping: Then and Now

Our recently published State of Consumer Attitudes on Ecommerce, Fraud, & CX report revealed compelling insights that are crucial to retailer success. Join our team as we guide you through the standout findings, key takeaways, and what it all means for ecommerce businesses as we move into the post-pandemic era. 
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What Shoppers Want Now: Consumer Attitudes on Ecommerce, Fraud & CX

October 2022

What Shoppers Want Now: Consumer Attitudes on Ecommerce, Fraud & CX

Listen in on a lively discussion of the most important findings from ClearSale’s State of Consumer Attitudes on Ecommerce, Fraud & CX 2021 report.
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Webinar LabID - Luxury Brand Ecommerce: Protecting Your Product From Fraud and Building a Transparent Circular Lifecycle

FEBRUARY 2022

Luxury Brand Ecommerce: Protecting Your Product From Fraud and Building a Transparent Circular Lifecycle

Register now and learn how to protect your brand down to the item level from friendly fraud, counterfeits, and returns using these partners’ connected solutions.

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ORACLE CS WEBINAR

OCTOBER 2021

Ecommerce UX: High-Converting Strategies for Peak Seasons

Listen as industry experts, from ClearSale and Oracle walk you through the UX steps you need to take now to prepare for the peak seasons ahead.

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5 Steps To Turn Your Customer Service, CX & Fraud Prevention Into Sales Generators

JUNE 2021

5 Steps to Turn Your Customer Service, CX & Fraud Prevention Into Sales Generators

Does your store’s great customer experience extend to customer service and fraud prevention? If not, learn how you can deliver a better customer experience and increase your sales.

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How To Increase Your Online Diamond Sales

MAY 2021

How to Increase Your Online Diamond Sales

Listen in on this informative webinar featuring some of the biggest names in jewelry commerce. You'll get priceless insider advice and insights on the industry opportunities that can keep your diamond sales growing - and growing safely.

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Cross-Border Opportunities: Growth & Risk

Cross-Border Opportunities: Growth & Risk

Cross-Border Opportunities: Growth & Risk

Develop product pages for overseas attention and combat cross-border ecommerce fraud and false declines with PingPong, Zonos, and ClearSale.

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Grow Your Sales Online, Not Fraud Webinar

SEPTEMBER 2020

Grow Your Sales Online, Not Fraud

Join ClearSale and WM Digital to learn how you can grow your online business by preventing fraud and false declines during sales peaks, while improving the overall customer experience and improving brand loyalty. 

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'Tis for season Fraud

SEPTEMBER 2020

'Tis the Season for Fraud

Can your store deliver a great shopping experience and avoid costly fraud this holiday season? Join ClearSale and BigCommerce leaders to learn the latest fraud and CX developments and what they mean for your holiday strategies.

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Protecting Your Ecommerce Revenue from Order to Delivery and Beyond

MAY 2020

Protect Your Ecommerce Revenue From Order to Delivery and Beyond

Rafael Lourenço and Denise Purtzer from ClearSale, Adam Gardner, Route Director of Strategic Partnerships, and Mike Fagan, Midigator Senior Partner Account Manager will talk about how merchants can protect their revenue end-to-end.

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How chargebacks and false declines hurt your business

APR 2020

How Chargebacks and False Declines Hurt Your Business

Rafael Lourenço, ClearSale Executive Vice President and David Fletcher, Senior Vice President, talks about how chargebacks and false declines can and will hurt your business.

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How to avoid fraud and chargebacks?

MARCH 2020

How to Avoid Fraud & Chargebacks?

In this webinar, Orleatha Smith of Inclusive Pay and Denise Purtzer, Vice-President of Partnership and Alliances at ClearSale, talk about ways of preventing fraud, what are chargebacks and how to avoid them.

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How to balance revenue, fraud prevention, and customer experience

SEPTEMBER 2019

How to Balance Revenue, Fraud Prevention & the Customer Experience

No ecommerce merchant wants to lose money to fraud. But many fraud prevention strategies create a terrible customer experience. When good customers are falsely declined, they get angry and frustrated – and they may never return to that store.

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4 Back to School eCommerce Tools: From Checkout to Delivery

AUGUST 2019

4 Back to School Ecommerce Tools: From Checkout to Delivery

Watch APS Payments, ShipWorks, ClearSale, and Route as we share tips about how to leverage our integrated solutions for Magento to offer a smooth eCommerce checkout and delivery experience for back to school.

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Criminal Fraud or Friendly Fraud? Protecting Your Business Without Risk

JUNE 2019

Criminal Fraud or Friendly Fraud? Protecting Your Business Without Risk

Whether they come from criminal attacks, cyber-shoplifting, or even customer misunderstandings, illegitimate chargebacks cut into your bottom line. Learn how merchants can create a chargeback management strategy that addresses disputes without adding risk.

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