Magento Guide Overview

Our Magento extension is designed to connect your shop to the ClearSale analysis center and provides your Magento admin with a full dashboard to monitor decisions. 

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First Step

Search for ClearSale's extension in the Magento Marketplace, select your store version, add the extension to your cart and proceed to checkout.

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Second Step

After placing the order click on install and copy the extension key.

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Third Step

Log into your Magento Admin and click on System > Magento Connect > Magento Connect Manager.

In Magento Connect Manager, paste your extension key into the "Install New Extensions" field. Click the "Install" button and wait for the process to complete, taking notice of any errors and correcting them if applicable.

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Fourth Step

Now, navigate back to your Magento Admin and go to System > Configuration > ClearSale > Total to configure the ClearSale extension

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Fifth Step

Once you've installed the ClearSale extension, you can configure it through your installed extensions.

To fully configure ClearSale, you must have already received your integration credentials.

1- Set the Enabled field to Yes.

2- Insert your ClearSale credentials (API Key, Client ID, and Client Secret).

3- If you would like to test the module before sending real orders, you can set the Environment field to Sandbox. Otherwise, you can set it to Production.

4- Set the Analysis Location to USA.

5- In the Payment Methods to Send section, please select the payment method(s) you would like to have analyzed by ClearSale.

6- Select the desired order status for each ClearSale stage or response:

  • A- Analyzing ClearSale – ClearSale is analyzing this order.
  • B- Approved ClearSale – ClearSale approved this order.
  • C- Denied ClearSale – ClearSale was unable to establish contact and/or received an invalid document. These orders should not be fulfilled.
  • D- Canceled ClearSale – ClearSale found suspicion for fraud and the order should not be fulfilled. This status can also reflect the merchant manually cancelling the order.

7- If you would like the ClearSale module to keep a log for future troubleshooting, please set Enable Transaction Log to Yes. The log files can be found in your Magento project’s directory in /var/log.

Sixth Step

Keep track of your orders on the dashboard at:
https://app.clear.sale

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Questions?

Customer Service – For questions related to order analysis and requests. 

customer.service@clear.sale

Technical Support – For general technical inquiries regarding the extension / functions. 

support@clear.sale

Integration Support – For questions related to the initial setup and use of the extension. 

integration@clear.sale