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With the discontinuation of Magento 1 by Adobe, ClearSale’s Magento 1 plugin will be offered as is. The user of this code assumes the full risk and accepts full responsibility for maintaining their Magento 1 site along with the implementation of ClearSale into their site. This includes updating for changes to ClearSale’s API.
ClearSale recommends merchants to update their sites to a supported platform version (Magento 2 or re-platform). For more information on which platforms are supported by ClearSale's plugins, or ClearSale's API, please visit our developers page here.
Our Magento extension is designed to connect your shop to the ClearSale analysis center and provides your Magento admin with a full dashboard to monitor decisions.
Log into your Magento Admin and click on System > Magento Connect > Magento Connect Manager.
In Magento Connect Manager, paste your extension key into the "Install New Extensions" field. Click the "Install" button and wait for the process to complete, taking notice of any errors and correcting them if applicable.
Once you've installed the ClearSale extension, you can configure it through your installed extensions.
To fully configure ClearSale, you must have already received your integration credentials.
1- Set the Enabled field to Yes.
2- Insert your ClearSale credentials (API Key, Client ID, and Client Secret).
3- If you would like to test the module before sending real orders, you can set the Environment field to Sandbox. Otherwise, you can set it to Production.
4- Set the Analysis Location to USA.
5- In the Payment Methods to Send section, please select the payment method(s) you would like to have analyzed by ClearSale.
6- Select the desired order status for each ClearSale stage or response:
7- If you would like the ClearSale module to keep a log for future troubleshooting, please set Enable Transaction Log to Yes. The log files can be found in your Magento project’s directory in /var/log.
Customer Service – For questions related to order analysis and requests.
Technical Support – For general technical inquiries regarding the extension / functions.
Integration Support – For questions related to the initial setup and use of the extension.
"I have always received immediate response and minimal fraud rejection -- which leads to increased sales."
"Clearsale has a great fraud protection using their algorithmic matching of potentially fake orders, and will scan them as they come up and reject them if they are suspected as fraud."
"Quick fraud detection on all orders. Ease of use on the platform. Never had a chargeback."
"Their customer service is the best. They are quick to respond and answer question regarding orders that are denied."
"Clear sale are very good, the orders get approved quickly ,which is great so we know we can confidently send out the goods. payment confirmation usually happens in 2-3 hrs. once that happens we know we are covered."
"The product is great. We've never had a complaint from day 1. The setup was easy. And the continued service has been exceptional. With a product like this you want it to work behind the scenes without ever thinking about it. That's clearsale. It does exactly what it is supposed to do and never causes us troubles."
"I don't have to spend time researching orders to see if they are fraud or not. I love that clearsale backs up their approvals with a money back guarantee if the order turns out to be fraud."
"I love that it takes the stress away from me worrying about fraud charges."
"We are in the Durable Medical Equipment supply industry and we use Shopify as our shopping cart. With Covid 19 we have seen a tremendous increase web traffic and online purchases. Prior to Covid 19 we had a number of fraudulent transactions that led to multiple investigations on Local, State and Federal levels all of which produced no returns only because the crooks were faster. This cost us in..."
"ClearSale offers a great service that comes with a complete peace of mind. Their staff are easy to reach and pleasant to deal with. I particularly enjoy that I no longer have to spend hours a day investigating customers who purchase from our online store and try to determine if they are legitimate or not. No more rolling the dice with our business. ClearSale also backs up all their..."
"The competitive rates, their quick response to customer service"