Ecommerce Fraud Ebooks and Guides

Among Southeast Asian countries, Vietnam has emerged as one of the most promising territories for ecommerce expansion. Here is everything you need to know about ecommerce in Vietnam.

This guide covers everything you need to know to get started with ecommerce in Australia. We’ll dive into an overview of the Australian market and customer behaviors.

Everything you need to know about the market, buying habits, and fraud to launch an ecommerce business in the rapidly growing U.K. market.

Everything you need to know about the market, buying habits, and fraud to launch an ecommerce business in Mexico.

In the world of ecommerce, one market looms larger than the rest: The United States of America. The U.S. has long enticed businesses as the land of opportunity.

Canada is the logical next step for a U.S.-based ecommerce business looking to expand internationally, or for any ecommerce merchant interested in growing its footprint in North America.

If you’re considering Shopify (or have already decided to make the switch) and need guidance for your migration, read on!

What the ecommerce industry needs to know about how consumer attitudes and behavior are evolving.

Look behind the scenes of a typical online payment process and see how each step in the payment chain works.

Gift card sales have doubled over the last decade -- but gift cards provide fraudsters with virtually untraceable ways to steal. In fact, gift cards are often a merchant's highest source of fraud attempts.

Explore the latest research on false declines and see how merchants are balancing revenue, fraud prevention, and the customer experience.

If your fraud system doesn’t see the big picture, it will struggle to tell the difference between good orders and fraud.

Dropshipping allows online retailers to offer consumers a wide range of products without investing directly in expensive inventory. 

The General Data Protection Regulation (GDPR) may still be fresh in people’s minds, but it’s already old news. Here's what you need to know about PSD2.

When you sell online, it’s important to know how your fraud program impacts your incoming orders. Are you approving too many bad orders, which means too many chargebacks?

Or are you declining too many good orders, which means angry customers and lost revenue? And how can you tell?

Just because an online customer has clicked “pay” and placed an order, your revenue is not guaranteed. There’s always a risk that the payment will be rejected or declined – either by your own ecommerce fraud protection system or by one of the many players in the approval process.

When you fail to approve every valid transaction, you’re not only losing orders, you’re losing revenue.

In your efforts to prevent credit card fraud, are you losing more than you’re gaining?

On average, 60% of declined orders are actually legitimate. These lost orders add up to $118 billion per year — 13 times more than losses caused by credit card fraud. And customers whose cards were falsely declined are unlikely to return … and very likely to tell everybody how unhappy they are with you.

If you think your business is immune to credit card fraud, you might be surprised to hear the opposite is true.

Ecommerce merchants of every size are falling victim to credit card fraud – which can lead to hefty chargeback fees, the cost of stolen merchandise and the loss of customer trust.

Every year, card-not-present fraud – the type of credit card fraud that occurs with online sales – costs U.S. merchants a staggering $1.92 billion.

That’s a scary number. If you’re an ecommerce retailer, you’re at risk. And it’s up to you to protect your business