When you sell online, it’s important to know how your fraud program impacts your incoming orders. Are you approving too many bad orders, which means too many chargebacks? Or are you declining too many good orders, which means angry customers and lost revenue? And how can you tell?
You have many options to protect your business from the cost and frustration of e-commerce fraud and chargebacks. But how do you know what level of protection and service you need?
Our Fraud Protection Buyers Guide can help! This easy-to-read, easy-to-use guide walks you through your options, so you can confidently make the right decision.
The e-commerce industry is growing and changing rapidly. Customers expect more from the buying experience, and technology helps merchants deliver extraordinary online customer experiences.
In this whitepaper, you’ll learn:
In your efforts to prevent credit card fraud, are you losing more than you’re gaining?
On average, 60 percent of declined orders are actually legitimate. These lost orders add up to $118 billion per year — 13 times more than losses caused by credit card fraud. And customers whose cards were falsely declined are unlikely to return … and very likely to tell everybody how unhappy they are with you.
If you think your business is immune to credit card fraud, you might be surprised to hear the opposite is true.
E-commerce merchants of every size are falling victim to credit card fraud – which can lead to hefty chargeback fees, the cost of stolen merchandise and the loss of customer trust.
The e-commerce industry is growing and changing rapidly. Customers expect more from the buying experience, and technology helps merchants deliver extraordinary online customer experiences.
To be successful, it’s critical that you choose the right e-commerce technology to help you target and engage with customers – and deliver the type of experiences your customers are craving.
Every year, card-not-present fraud – the type of credit card fraud that occurs with online sales – costs U.S. merchants a staggering $1.92 billion.
That’s a scary number. If you’re an e-commerce retailer, you’re at risk. And it’s up to you to protect your business
