Our goal is to increase your sales and make your customers happy.
But sometimes good orders can look like fraud. Chances are, your fraud program is incorrectly declining some of your customers. Which means they won't be your customers for long.
While most ecommerce merchants focus on managing fraud and chargeback costs, the cost of revenue lost to false declines (also known as false positives) is far more expensive.
Up to 90% of declined transactions are legitimate orders.
(source: Aite)
For every $1 in losses due to credit card fraud, merchants lose $13 to false declines.
(source: Javelin)
62% of merchants report their false decline rates have increased over the past two years.
(source: Aite)
1 in 6 U.S. cardholders has experienced at least one false decline.
(source: Javelin)
32% of customers who are falsely declined choose not to shop with that merchant again.
(source: Javelin)
Consumers tell 15 people on average about poor brand experiences.
(source: American Express)Fill out the form to receive a personalized contact from ClearSale team right away.
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