But sometimes good orders can look like fraud. Chances are, your fraud program is incorrectly declining some of your customers. Which means they won't be your customers for long.
While most e-commerce merchants focus on managing fraud and chargeback costs, the cost of revenue lost to false declines (also known as false positives) is far more expensive.
You need an e-commerce fraud protection solution that prevents false declines, so you can be sure you’re approving every legitimate order your customers place with you.
Most automated fraud programs are built on fraud scoring and fraud filters designed to catch and auto-decline any order the program thinks might be fraudulent.
It starts with our proprietary technology that “learns” your unique business model. This A.I. platform builds a custom fraud scoring algorithm that perfectly matches your fraud risk profile.
As our platform scans your incoming orders, if the technology identifies an order that might be fraudulent, the order is sent to our expert fraud analysis team for further review.
When an order is sent for manual review, our highly experienced and specialized fraud analysts gather the evidence and manually dissect every questionable order to validate whether the order is truly fraudulent.
Your order must go through TWO rounds of expert analysis before we will decline it.
As a result of this balanced, comprehensive process, you gain the lowest decline rates and highest approval rates in the industry. And you can be confident your e-commerce fraud prevention solution never interferes with your business.
ClearSale means more sales, more revenue, and more satisfied customers for you!