The ClearSale Client Portal puts everything you need to know about your card-not-present sales right at your fingertips — from order histories to conversion rates, fraud scores, chargebacks, and so much more.
Both standard and customizable reports can be accessed online 24/7 via computer or mobile device, or you can schedule automated reports to fit your schedule.
Whatever your reporting needs, you’ll always have the information you need to measure your ecommerce performance, optimize your operations, and grow your revenue safely.
Browse transaction histories by date: today, last week, last month, and last year. View pending approval requests, current approval rates, response times, and recent orders.
Search for Orders: Filters enable you to find exactly what you need.
Order Details: View specific details of an order, including address, phone number, payment method, previous customer orders, and more.
Select an order to flag as a chargeback.
Monthly Volume of Transactions: Compare monthly transaction averages, quantities, and values over a specific time period.
Monthly Approval Rate: Compare monthly approval rates over a specific time period.
Chargeback Performance Indicator: Compare monthly chargeback rates over a specific time period.
Chargeback Extraction: Export all chargebacks over a specific time period to an Excel file.
Volume of Submitted Chargebacks: Compare monthly chargeback volumes over a specific time period.
Transaction Extraction: Export all transaction data over a specific time period to an Excel file.
"I have always received immediate response and minimal fraud rejection -- which leads to increased sales."
"Clearsale has a great fraud protection using their algorithmic matching of potentially fake orders, and will scan them as they come up and reject them if they are suspected as fraud."
"Quick fraud detection on all orders. Ease of use on the platform. Never had a chargeback."
"Their customer service is the best. They are quick to respond and answer question regarding orders that are denied."
"Clear sale are very good, the orders get approved quickly ,which is great so we know we can confidently send out the goods. payment confirmation usually happens in 2-3 hrs. once that happens we know we are covered."
"The product is great. We've never had a complaint from day 1. The setup was easy. And the continued service has been exceptional. With a product like this you want it to work behind the scenes without ever thinking about it. That's clearsale. It does exactly what it is supposed to do and never causes us troubles."
"I don't have to spend time researching orders to see if they are fraud or not. I love that clearsale backs up their approvals with a money back guarantee if the order turns out to be fraud."
"I love that it takes the stress away from me worrying about fraud charges."
"We are in the Durable Medical Equipment supply industry and we use Shopify as our shopping cart. With Covid 19 we have seen a tremendous increase web traffic and online purchases. Prior to Covid 19 we had a number of fraudulent transactions that led to multiple investigations on Local, State and Federal levels all of which produced no returns only because the crooks were faster. This cost us in..."
"ClearSale offers a great service that comes with a complete peace of mind. Their staff are easy to reach and pleasant to deal with. I particularly enjoy that I no longer have to spend hours a day investigating customers who purchase from our online store and try to determine if they are legitimate or not. No more rolling the dice with our business. ClearSale also backs up all their..."
"The competitive rates, their quick response to customer service"