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NopCommerce Guide

Our NopCommerce plugin is designed to connect your shop to the ClearSale analysis center and provides on your NopCommerce admin a full dashboard to monitor the decisions.

First Step

Download the ClearSale Plugin: https://plugins.clear.sale/NopCommerce/Orders.ClearSale.zip

In your plugins section of your NopCommerce Admin Page, upload the file you downloaded.

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Second Step

After the upload has finished:

1 Scroll down to the line the ClearSale plugin, maybe you will need to click in the button “Reload list of plugins” and click the “Install” button.

2 Click in the button “Restart application to apply changes”.

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Third Step

In the ClearSale Plugin configuration page you should fill your information and set your preferences.

  • Insert the credentials you received from ClearSale

  • Select the environment: Sandbox option will send orders to our sandbox server and this is commonly used by developers. The Production option will send orders to our production server.

  • Select the payment methods you want ClearSale to analyze

  • Select the desired order status for each ClearSale stage or response:

    • Approved ClearSale – ClearSale approved this order.

    • Denied ClearSale – ClearSale was unable to establish contact and/or received an invalid document. These orders should not be fulfilled.

    • Canceled ClearSale – ClearSale found suspicion for fraud and the order should not be fulfilled. This status can also reflect the merchant manually cancelling the order.

  • Make sure you click on the "Save" button and that no error messages are displayed

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Customer Service – For questions related to order analysis and requests.

Technical Support – For general technical inquiries regarding the module / functions.

Integration Support – For questions related to the initial setup and use of the module.

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