Oracle_CustomerExperience_cmyk

Oracle Guide Overview

This page describes the steps necessary to connect the ClearSale Total Protection into an Oracle Commerce Store.

Before the installation, please, make sure that you have access to the ClearSale dashboard.

Please contact integration@clear.sale for any questions about the ClearSale Dashboard or the installation process.

First Step - Getting the Application Key

On your Commerce Store Admin go to: Settings > Web APIs > Registered Applications and click Register Application button.

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Second Step

Type ClearSale as the name and click on the Save button.

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Third Step

Click the newly created application with the name typed before.

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Fourth Step

Click to reveal the Application Key and copy the value.

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Fifth Step - Connect to the ClearSale Dashboard.

Log in the ClearSale Dashboard (here for production and here for sandbox).

Go to: Settings > Oracle Commerce settings

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Sixth Step

Paste the Application Key in the installation form and click Install.

Now, ClearSale is ready to receive your order information and notify you on all decisions made through your Oracle Commerce Store.

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Seventh Step - Installation Validation

Checking if ClearSale received the order.

Access the ClearSale Client Portal.

Go to Orders -> Search, type your order id and check if the order populated to the ClearSale dashboard, this process can take around 5 minutes

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Next Steps - Checking if the ClearSale order status arrived in OCC.

On Oracle Commerce, check the order details, the additional information ClearSale status must be there with the ClearSale decision information.

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Questions?

Customer Service – For questions related to order analysis and requests.
customer.service@clear.sale

Technical Support – For general technical inquiries regarding the module / functions.
support@clear.sale

Integration Support – For questions related to the initial setup and use of the module.
integration@clear.sale

ClearSale Reviews

5

ClearSale Has Been Amazing!

"Quick fraud detection on all orders. Ease of use on the platform. Never had a chargeback."

Anonymous

5

They are great!

"The competitive rates, their quick response to customer service"

Daniel Esteban C

5

Great service & peace of mind

"ClearSale offers a great service that comes with complete peace of mind. Their staff is easy to reach and pleasant to deal with. I particularly enjoy that I no longer have to spend hours a day investigating customers who purchase from our online store and trying to determine if they are legitimate or not. No more rolling the dice with our business. ClearSale also backs up all their..."

Barry N.

4.5

Great fraud prevention for ecommerce sites

"ClearSale has a great fraud protection program using their algorithmic matching of potentially fake orders, and will scan them as they come up and reject them if they are suspected as fraud."

Lee K.

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