Oracle_CustomerExperience_cmyk

Oracle Guide Overview

This page describes the steps necessary to connect the ClearSale Total Protection into an Oracle Commerce Cloud Store.

Before the installation, please, make sure that you have access to the ClearSale dashboard.

Please contact integration@clear.sale for any questions about the ClearSale Dashboard or the installation process.

First Step - Getting the Application Key

On your Commerce Cloud Store Admin go to: Settings > Web APIs > Registered Applications and click Register Application button.

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Second Step

Type ClearSale as the name and click on the Save button.

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Third Step

Click the newly created application with the name typed before.

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Fourth Step

Click to reveal the Application Key and copy the value.

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Fifth Step - Connect to the ClearSale Dashboard.

Log in the ClearSale Dashboard (here for production and here for sandbox).

Go to: Settings > Oracle Commerce Cloud settings

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Sixth Step

Paste the Application Key in the installation form and click Install.

Now, ClearSale is ready to receive your order information and notify you on all decisions made through your Oracle Commerce Cloud Store.

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Seventh Step - Installation Validation

Checking if ClearSale received the order.

Access the ClearSale Client Portal.

Go to Orders -> Search, type your order id and check if the order populated to the ClearSale dashboard, this process can take around 5 minutes

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Next Steps - Checking if the ClearSale order status arrived in OCC.

On Oracle Commerce Cloud, check the order details, the additional information ClearSale status must be there with the ClearSale decision information.

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Questions?

Customer Service – For questions related to order analysis and requests.
customer.service@clear.sale

Technical Support – For general technical inquiries regarding the module / functions.
support@clear.sale

Integration Support – For questions related to the initial setup and use of the module.
integration@clear.sale

ClearSale Reviews

5

Great service and Peace of Mind

"ClearSale offers a great service that comes with a complete peace of mind. Their staff are easy to reach and pleasant to deal with. I particularly enjoy that I no longer have to spend hours a day investigating customers who purchase from our online store and try to determine if they are legitimate or not. No more rolling the dice with our business. ClearSale also backs up all their..."

5

Saves a ton of time and headaches!

"I don't have to spend time researching orders to see if they are fraud or not. I love that clearsale backs up their approvals with a money back guarantee if the order turns out to be fraud."

5

From the viewpoint of someone who has been the victim of Credit Card Fraud

"We are in the Durable Medical Equipment supply industry and we use Shopify as our shopping cart. With Covid 19 we have seen a tremendous increase web traffic and online purchases. Prior to Covid 19 we had a number of fraudulent transactions that led to multiple investigations on Local, State and Federal levels all of which produced no returns only because the crooks were faster. This cost us in..."

5

Great Value

"The product is great. We've never had a complaint from day 1. The setup was easy. And the continued service has been exceptional. With a product like this you want it to work behind the scenes without ever thinking about it. That's clearsale. It does exactly what it is supposed to do and never causes us troubles."

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