Highest approval rates and lowest false decline rates in the industry
Over 20 years of experience as one of the biggest CNP fraud prevention operations in the world. Our secret? The best fraud prevention team – and the best processes.
Let our team work for you
When you work with ClearSale, you work with a powerful team of fraud experts who have honed their skills in the trenches of the world’s most challenging markets.
Through the years, we have innovated, optimized, and perfected our processes to empower you to eliminate fraud, sell more, and make your customers happier. We never stop!
Retention rate
clients worldwide
years in the market
specialized analysts
countries
availability
Highest approval rates and lowest false decline rates in the industry
Largest company focused on global CNP fraud prevention solutions
Compliant/compatible with all data protection legislation
First company to offer chargeback guarantees - and the largest to still do so.
Only company offering performance-based pricing and chargeback guarantee options.
Only company with 20+ years of experience delivering fully outsourced fraud solutions for enterprise organizations
Ecommerce is a dynamic, challenging environment. As the leading fraud prevention solution, we help your store reach its full potential – no matter the hurdles you might face.
We do this via our “secret recipe” that combines the best of big data analytics, statistical intelligence, human capital, and innovative technologies. With every new scenario, we strive to understand:
What is the real problem?
What is at stake?
What is the best solution?
What change will our client need to make?
How can we build a solution together?
How should we manage this change together?
As problem solvers, we know that people – both our team members and our valued clients – are our most valuable assets.
Agility | Trust | Courage |
---|---|---|
We train for tactical agility to keep our critical and creative thinking fresh and to ensure we remain bold, astute, and pioneering. This flexibility enables us to adapt to market changes without breaking a sweat. |
We believe a team with integrity accomplishes more. We hire the cream of the crop, and we invest in our relationships. Our positive, productive company culture empowers us to face challenges fearlessly. |
Choosing to embrace challenges and blaze new trails isn’t for the faint of heart. It requires bravery, integrity, and commitment. We consider ourselves warriors on the battlefield of fraud … and all warriors value courage. |
CFO
Graduated in Statistics at the State University of Campinas (also called UNICAMP), with MBA in Business Management at FIA Business School, worked for about 10 years in some of the biggest Brazilian retail companies, such as C&A, Pão de Açúcar and Riachuelo, structuring analytical areas with focus to apply strategies in several areas of knowledge.
Has experience as Product, Marketing and Analytics Executive Director at Minuto Seguros, a digital startup known as one of the biggest insurtechs in Brazil. He was one of the main ones responsible for the company's accelerated growth process, actively participating in strategic decisions. He also was the Sales and Marketing Director at Dafiti, in charge of all the investment and Sales of Performance Marketing.
With more than three years of experience at ClearSale, he currently occupies the position of CFO in the company, which is referenced in data intelligence with multiple solutions for different markets. He is responsible for the Operations, Analytics IT, Products, Open Innovation, Customer Success and Data teams.
He also works as Professor at FIA, teaching classes of MBA and graduate courses about topics related to Data Analysis, Statistics, Business Intelligence, Big Data and ROI Marketing. He describes himself as a true agility lover and believes that the implementation of those processes changes the history of a company since the teams can become multi-disciplinary, trust in their process and journeys, and tend to focus more on the results.
President
Bernardo draws on his background in statistics and his love of problem-solving to create an industry-changing fraud management process based on statistics, IT, and human capital.
Since Bernardo joined ClearSale in 2004, the company has grown from a small start-up to the dominant CNP fraud-management provider in one of the world’s largest economies.
Bernardo’s passion for data-driven problem-solving drives his work as ClearSale’s President and his other professional contributions. The Endeavor Global organization in New York named Bernardo a high-impact international entrepreneur in 2011.
Bernardo holds an Executive Program degree from Stanford Graduate School of business, and degrees from three of Brazil’s top 10 universities: a Ph.D. in Business Management from FGV, a Master of Economics degree from UCB-DF, and a degree in statistics from UNICAMP.
Vice President
Leading smart people to solve complex problems in dynamic environments is Rafael’s signature skill.
As ClearSale’s VP of US Operations, Rafael combines the company’s innovation-driven culture and emphasis on communication with a deep understanding of the statistical tools that underpin excellent fraud protection.
During his nearly 10 years with the company, Rafael has planned and executed ClearSale’s international business unit, directed ClearSale’s statistical intelligence area, and helped manage the company’s growth from 25 to more than 2000 employees.
Rafael has a distinguished academic background. He earned his master's degree in economics and finance at FGV-SP (Fundação Getúlio Vargas-São Paulo), and he holds a bachelor's degree with great distinction in statistics from UNICAMP, internationally recognized as one of the top universities in Brazil and the world.
"Their customer service is the best. They are quick to respond and answer questions regarding orders that are denied."
"ClearSale has a great fraud protection program using their algorithmic matching of potentially fake orders, and will scan them as they come up and reject them if they are suspected as fraud."
"We are in the Durable Medical Equipment supply industry and we use Shopify as our shopping cart. With Covid 19 we have seen a tremendous increase web traffic and online purchases. Prior to Covid 19 we had a number of fraudulent transactions that led to multiple investigations on Local, State and Federal levels all of which produced no returns only because the crooks were faster. This cost us in..."
"The competitive rates, their quick response to customer service"
The best ecommerce fraud
protection solution for online stores.
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