Client Success Stories

The Challenge:

Find Expert Fraud Prevention Solutions to Protect Revenue and Maximize Growth

Our Results:

• $500k+ in fraud prevented over 15 months.
  
• Zero fraudulent chargeback costs.
  
  
• 92.7% average monthly approval rate.

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The Challenge:

Fight Costly Fraud & Strengthen Customer Relationships

Our Results:

• 100 sales peak approval rate, up from 80%.
  
• Zero costs related to fraudulent chargebacks.
  
  
• 93.2% average monthly approval rate.
  
  
  

The Challenge:

Prevent Fraud-Related Brand Damage, Eliminate Chargeback Concerns

Our Results:

• 300 brands (as of March 2023)
  
• 0 chargebacks (March 2022 – March 2023)
  
• 100% peace of mind (for company leadership and partner brands)
  
  

The Challenge:

Find a Cost-Effective Way to Reduce Chargebacks, Increase Order Approvals, & Free up Order Team’s Time for Fulfillment

Our Results:

• 99.31% monthly average approval rate
• Hours saved every day on in-house secondary review
  
• 0.29% monthly average chargeback rate
  

The Challenge:

Correctly Differentiate Between International Luxury Clientele and Fraudsters

Our Results:

• 96% average monthly order approval rate
• ZERO chargebacks
• Thousands of dollars per month in prevented fraud

The Challenge:

Integrate with WooCommerce and support international orders.

Our Results:

• 98.5% order approval rate
• ZERO fraud losses
• 100% customer satisfaction rate

The Challenge:

Help a busy entrepreneur identify hard-to-spot fraud.

Our Results:

• 99% of transactions approved within 2 hours
• NO fraud attempts
• 100% customer satisfaction

The Challenge:

Provide protection and business support for a growing retailer.

Our Results:

• 386% revenue growth
• 99.58% of orders approved
• ZERO chargeback costs
• 75% fewer fraud attempts

The Challenge:

Support international growth while stopping fraud.

Our Results:

• 8.6% more order approvals
• 75% fewer fraud attempts

The Challenge:

Protect customer information and eliminate chargebacks.

Our Results:

• 344% revenue growth
• 13.3% more order approvals
• ZERO chargeback costs

The Challenge:

Reduce Fraud Without Frustrating Good Customers

Our Results:

• 0% Current Chargeback Rate
• 99.3% Order Approval Rate
  

The Challenge:

Going Beyond Built-In Fraud Programs

Our Results:

• 0% Current Chargeback Rate
• 99.4% Current Approval Rate
  

The Challenge:

Keep high-end guitars out of fraudsters’ hands, keep customers happy

Our Results:

• ZERO False declines
• ZERO Guitars lost to fraud
• ZERO Fraud-related chargebacks
  

The Challenge:

Free employees to focus on their core tasks instead of fraud screening

Our Results:

• 99.5% Approval rate
• ZERO Chargeback costs
  

The Challenge:

Reviewing a huge volume of flagged orders and fraud attempts

Our Results:

• 6X More approved orders
• ZERO Chargeback costs
  

The Challenge:

Prevent Fraud While Spending Less on Fraud Control

Our Results:

• 99.8% Orders approved each month
• Thousands of dollars in avoided fraud per month
  
• Reduced fraud prevention costs

The Challenge:

Free up employees from the high-stakes responsibility of screening orders for fraud

Our Results:

• 3x increase in monthly approved order value
• 99% average monthly approval rate
  
• 0.36% average monthly chargeback rate
• $0 chargeback costs

The Challenge:

Responsive, Personalized Fraud Prevention & Customer Support

Our Results:

• 92.4% orders approved each month
• $0 chargeback costs
  
• 0.36% average monthly chargeback rate
• Responsive customer support

The Challenge:

Prevent Fraud Without Hurting Customer Experience or Wasting Time

Our Results:

• 99.22% Average Monthly Approval Rate (Nov. 2020 – May 2021, Nov. 2021)
• More than $120K Fraud Prevented (Nov. 2020 – May 2021, Nov. 2021)
  
• Faster More Helpful Service
  

The Challenge:

Launch a Secure Ecommerce Channel that Delivers Great Customer Experience

Our Results:

• 99.4% Average Monthly Approval Rate
  (July 2021 – Dec. 2021)
• 0.08% Average Monthly Chargeback Rate
  (July 2021 – Dec. 2021)
  
• High approval rates even during fraud spikes
  

The Challenge:

Free Ecommerce Team from Fraud & Chargeback Management to Focus on Customer Experience

Our Results:

• 0 Chargebacks
• 2 employees freed from chargeback & fraud management
  
• 78.6% eaverage monthly approval rate
  (Sept. 2021 – Feb. 2022)
  

The Challenge:

Approve more orders, especially during peak holiday sales.

Our Results:

• 65% fewer total declines
• 80% fewer false declines
• 99.6% 24-hour response rate from ClearSale

The Challenge:

Reduce fraud without turning away good customers.

Our Results:

• 65% fewer total declines
• 17% increase in average size of approved orders
• 98.52% drop in chargeback ratio

The Challenge:

Support Growth in Dynamic Ecommerce Markets During a Major Consumer Behavior Shift

Our Results:

• 96.2% average monthly approval rate
  (Jan. – Nov. 2021)
• $11,000+ USD average monthly value of avoided fraud
  (Jan. – Nov. 2021)
• 0.06% average monthly chargeback rate
  (Jan. – Nov. 2021)