The Solution: ClearSale Total Guaranteed Protection
In June of 2017 ASUS turned to ClearSale’s Total Guaranteed Protection. ClearSale has over 16 years of experience protecting e-commerce and multi-channel brands, helping them confidently and safely grow their markets. With a team of more than 700 experienced fraud analysts, ClearSale stays on top of fraud so its clients don’t have to.
ClearSale identified that even with positive address verification, ASUS has an elevated risk of fraud attempts, requiring thorough and competent fraud management.
For ASUS, ClearSale:
- Screens each order, using advanced machine learning to flag any suspicious activity
- Manually reviews each flagged order, establishing contact if needed with buyers to verify transactions
- Provides clear information to both ASUS and their customers, ensuring that all parties are well-informed throughout the process
- Gives ASUS clear and comprehensive reports on orders, approval rates, and chargeback rates
- Is easily reached for questions or support requests, giving ASUS peace of mind at having a trusted partner in fraud management
- Covers 100% of all chargeback-related costs